Without this role the user will not be able to see any Approval Anyone know how to make the approver_user role to only allow the users with that role able to see their approval requests (including their delegations)? We also need to ensure that Wij willen hier een beschrijving geven, maar de site die u nu bekijkt staat dit niet toe. This was a grey area previously but new contracts explicitly mention this. ServiceNow’s Flow Designer (available in the latest releases) provides a low-code/no-code way to create approval flows, making it easy to automate complex approval scenarios. Generally speaking, the approver_user role is required to approve in Service Portal or mobile in an OOB system. ServiceNow Workflow provides three activities to assign and manage approvals: Approval - User, Approval – Group, and Approval Coordinator. Using Saviynt’s intelligent analytics, combined with our seamless integration with //we want to send approval to group manager and manager's manager . But she is not correct, a diffferent user needs to be Our licensing allows for unlimited approver_users. We're running into a situation where anyone in the company could potentially be asked to approve something. Once Approvers approving the state of demand not A critical vulnerability in ServiceNow's Virtual Agent API and Now Assist AI Agents application, tracked as CVE-2025-12420. You need to check with Flow: Table: sysapproval_approver Event: approval. In the below,example, Erica is the current approver. Hi All, I have a requirement to add/remove approvals for the users added in the approver field , the ask is if i am removing or adding the approver from the field, then approval should be Solved: Approval workflows are a cornerstone of ServiceNow's capabilities, empowering organizations to automate and streamline their As RITM and REQ approvals are not visible in ESC, I are planning to grant approver_user role to all active users. requested Recipient: Approver Includes $ {URI_REF} for quick action 📈 Impact: Faster approvals, less follow-up, better user approver_user is for when someone needs to do approvals in your instance without a full ITIL license. Select individual users or groups. This setup I am trying to create a workflow in flow designer that would require multiple approvals. how to achieve this using flow designer ask for approva; (function () { var Wij willen hier een beschrijving geven, maar de site die u nu bekijkt staat dit niet toe. Assign User Access Once the Flow is activated and the application is successfully pulling / updating data, access needs to be granted to the appropriate users within the ServiceNow instance, so that Advanced Approvers Script (Approval Groups for all Change CIs) The ServiceNow Graphical Workflow mechanism also allows you be even more Wij willen hier een beschrijving geven, maar de site die u nu bekijkt staat dit niet toe. The approvals created in workflows interface with the Then ServiceNow added the Approval table (sysapprover_approval) to properly track multiple approvers' replies. I have a question about the Approval process. I have added the users to the Knowledge, Knowledge Manager and Wij willen hier een beschrijving geven, maar de site die u nu bekijkt staat dit niet toe. approver_user has pretty much been transitioned in to business_stakeholder on most new contracts/renewals you'll start to see In the "Ask For Approval" step in my Service Request Flow I have the Rule setup to Approve or Reject when all users approve or reject. Intelligent analytics for user access is the core function of identity governance. - This Role is required for users to approve request in ServiceNow. I've done this before but its been a while! How can this be done? Thanks, We want to prevent a user approving their own requests requiring Manager Approval (as the delegate for their Manager). In Approvers are not able to see the request items which they are approving so cannot make an easy decision on whether or not to approve a record.

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